Learning Object ID: 1934 Estimated Time: 03 hr 00 min Description:This course introduces managers to the fundamental concepts of business law. It begins by exposing some prevalent legal misconceptions shared by management and establishes the true role that law plays in society and business. The relationship between business ethics and law is explained and how managers serve as vital role models for demonstrating ethical business practices. This course also presents the basis and structure of the U.S. legal system and introduces relevant areas of business regulation. It outlines management's legal responsibilities and presents practical strategies for researching legal resources, for supporting legal counsel, and for proactively avoiding legal complications.
Learning Object ID: 8941 Estimated Time: 00 hr 30 min Description:Accidents in the workplace can prove costly to both victims and companies in the form of lost wages, lost productivity, lawsuits, and fines. In order to properly resolve accidents and prevent future occurrences, companies must act quickly in the aftermath of an incident. Trained investigators must be on hand to collect data, interview victims and witnesses, and report findings to management. The Accident Investigation and Reporting Simulation is designed to help supervisors and employees investigate accidents, report findings, and recommend a means of prevention. Over the course of the simulation, participants will practice a series of accident investigation skills, encompassing the objectives of fact finding, interviewing witnesses, and problem solving and reporting. The Accident Investigation and Reporting Simulation comprises one scenario and is based on the SkillSoft series Safety and Health. Throughout the simulation links are provided to the following SkillSoft course: SAH0402.
Learning Object ID: 8659 Estimated Time: 02 hr 30 min Description:The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including those affecting employee rights, such as equal employment opportunity (EEO) and affirmative action (AA). The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professional's competencies. HRCI is an affiliate of the Society for Human Resource Management (SHRM) and provides testing and certification services. As a human resources professional, you are responsible for helping to ensure that your company's employment practices are fair and equitable, and that they comply with required regulations and recommended policies and practices. Toward that end, this course will help you prepare for the HRCI certification examinations in the areas of equal employment opportunity and affirmative action. In the area of EEO, you will learn about the chief forms of employment discrimination, the impact of certain important discrimination cases on employment law, and the primary methods of complying with EEO laws and regulations. The course will also help you understand AA plans, that is, which companies must implement formal AA plans, what AA plans consist of, and how AA compliance audits are conducted. All the topics in this course are based on the Workforce Planning and Employment functional area of the HR Body of Knowledge recommended by SHRM. Due to the rapidly changing nature of the law, information in this course may become outdated.
Learning Object ID: 17628 Estimated Time: 02 hr 30 min Description:The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including those affecting employee rights, such as equal employment opportunity (EEO) and affirmative action (AA). The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professional's competencies. HRCI is an affiliate of the Society for Human Resource Management (SHRM) and provides testing and certification services. As a human resources professional, you are responsible for helping to ensure that your company's employment practices are fair and equitable, and that they comply with required regulations and recommended policies and practices. Toward that end, this course will help you prepare for the HRCI certification examinations in the areas of equal employment opportunity and affirmative action. In the area of EEO, you will learn about the chief forms of employment discrimination, the impact of certain important discrimination cases on employment law, and the primary methods of complying with EEO laws and regulations. The course will also help you understand AA plans, that is, which companies must implement formal AA plans, what AA plans consist of, and how AA compliance audits are conducted. All the topics in this course are based on the Workforce Planning and Employment functional area of the HR Body of Knowledge recommended by SHRM. Due to the rapidly changing nature of the law, information in this course may become outdated.
Learning Object ID: 1937 Estimated Time: 03 hr 30 min Description:As a manager for your organization, you likely conduct business with numerous companies from different industries and of varying sizes and complexity. And just as you interact with individuals differently based upon their personalities and positions, so too, you conduct business with other companies based upon their different formations. In American business, there are four primary formations: Sole Proprietorships, Partnerships, Franchises, and Corporations. This course examines the specific statutory criteria for each of these distinct business formations. How a business is formed dictates both the rights it has in the eyes of the law and the responsibilities it has towards individuals and other businesses. By understanding these different formations, you as a manager can build successful business relationships. This course presents strategies for conducting business with each kind of business formation and for developing your business through acquisition, joint venture or minority investment. As a manager, you will also be introduced to strategies for avoiding antitrust liability or situations where courts may pierce the corporate veil. Finally, this course explains the bearing income taxation can have on commercial transactions between different business formations, as well as the impact on organizations when vendors or customers seek bankruptcy protection or voluntarily go out of business. In light of these issues, this course presents strategies that you, as a manager, can proactively use to protect your organization's financial and legal interests.
Learning Object ID: 1950 Estimated Time: 01 hr 00 min Description:This course explains the concepts, requirements, and practical application of the Americans with Disabilities Act. The ADA of 1990 makes it unlawful to discriminate in employment against a qualified individual with a disability. The Act requires all private, state, or local government employers with 15 or more employees to make sure that people with disabilities have an equal opportunity to apply for jobs and work in positions for which they are qualified, have equal access to benefits and privileges, and have an equal opportunity to be promoted once they are working. The course outlines how employers can ensure that they are ADA-compliant and informs them of the consequences of failing to comply with the legislation. As of the date reviewed, the content of this course is in compliance with federal law and court decisions. Due to the rapidly changing nature of the law, information in this course may become outdated. SkillSoft's Legal Compliance courses are developed and maintained with subject matter support provided by the Labor, Employment, and Employee Benefits Law Group of the law firm of Sheehan Phinney Bass + Green PA.
Learning Object ID: 13836 Estimated Time: 01 hr 00 min Description:This course provides basic information on US money laundering laws and international anti-money laundering efforts. It also discusses actions that those working in banks, insurance companies, and other financial institutions can take to better identify and manage risks associated with money laundering.
This course was developed with subject matter support provided by the Labor, Employment, and Employee Benefits Law Group of the law firm of Sheehan Phinney Bass + Green PA. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice. Nothing herein, or in the course materials, shall be construed as professional advice as to any particular situation or constitute a legal opinion with respect to compliance with any federal, state, or local laws. Transmission of the information is not intended to create, and receipt does not constitute, an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an attorney-client relationship and is not intended to constitute legal advice or to substitute for obtaining legal advice from an attorney licensed in your state.
Learning Object ID: 1940 Estimated Time: 01 hr 00 min Description:Antitrust laws legislate against business practices that undermine competitiveness or are considered to be unfair. The term antitrust derives from U.S. legislation that was originally formulated to combat business trusts--now commonly known as cartels. There are three major federal antitrust laws: the Sherman Antitrust Act, the Clayton Act, and the Federal Trade Commission Act. Essentially, these laws prohibit business practices that unreasonably deprive consumers of the benefits of competition, resulting in higher prices for inferior products and services. The Antitrust Division of the U.S. Department of Justice (DOJ) and the Bureau of Competition of the Federal Trade Commission (FTC) share responsibility for enforcing antitrust laws. This one-hour course enables participants to recognize the basic provisions of antitrust legislation and how they are enforced. Skillsoft's Legal Compliance courses are developed and maintained with subject matter support provided by the Labor, Employment, and Employee Benefits Law Group of the law firm of Sheehan Phinney Bass + Green PA.
Learning Object ID: 1941 Estimated Time: 01 hr 00 min Description:Collaboration is an agreement to engage in some form of economic activity with another party. In modern markets, competitors may decide to collaborate for a number of reasons. These include funding innovation projects, sharing marketing or distribution costs, or implementing best practices in production or services. Collaborating with a competitor can help your company to cut costs and deliver a better priced, quality product to the consumer. Collaborations can be procompetitive or anticompetitive. The Federal Trade Commission (FTC) and the U.S. Department of Justice (DOJ) have issued Antitrust Guidelines for Collaborations Among Competitors. This course explains competitor collaborations and outlines these guidelines and how they are applied. SkillSoft's Legal Compliance courses are developed and maintained with subject matter support provided by the Labor, Employment, and Employee Benefits Law Group of the law firm of Sheehan Phinney Bass + Green PA
Learning Object ID: 1942 Estimated Time: 01 hr 00 min Description:This course outlines antitrust legislation as it applies to trade associations and describes how such associations can avoid antitrust violations. Competitors join a trade association to pursue a common business purpose. This makes such associations especially susceptible to antitrust investigation under federal and state laws, such as Section 1 of the Sherman Act and Section 5 of the Federal Trade Commission Act. These laws protect a competitive marketplace in which rival firms compete with respect to prices, products, and services. This precludes any trade association activities that would constitute price fixing, allocation of markets or customers, concerted refusal to deal, and price discrimination. A criminal conviction for an antitrust law violation could result in stiff fines for a trade association and its members, jail sentences for individuals who participated in the violation, and a court order disbanding the trade association or severely limiting its activities. Trade associations can protect themselves from such penalties by implementing suitable antitrust compliance procedures. This SkillSoft course has been developed and maintained with subject matter support provided by the Labor, Employment, and Employee Benefits Law Group of the law firm of Sheehan Phinney Bass + Green PA.
Learning Object ID: 1951 Estimated Time: 01 hr 00 min Description:This course covers the attorney-client privilege that protects communications between attorneys and their clients and ensures their confidentiality. Many corporate businesspeople are not sure of their rights under the attorney-client privilege, and as such risk destroying the privilege and losing their rights. This course defines attorney-client responsibilities and examines how the privilege encourages open and honest communication between attorneys and their clients. This course offers recommendations for using high-tech solutions to protect privileged information, ensuring attorney-client confidentiality. It also examines how recent changes in the anti-money laundering legislation could impact the privilege. Specific applications of the attorney-client privilege to particular circumstances will be determined on the basis of the particular facts of the case, and application of the privilege may vary from one jurisdiction to another. This course provides information about the general concepts of the attorney-client privilege and is not a substitute for legal advice. For any questions concerning the application of the attorney-client privilege in particular circumstances, always consult competent counsel. SkillSoft's Legal Compliance courses are developed and maintained with subject matter support provided by the Labor, Employment, and Employee Benefits Law Group of the law firm of Sheehan Phinney Bass + Green PA.
Learning Object ID: 14495 Estimated Time: 01 hr 30 min Description:Managers perform a delicate ethical balancing act every day. They must meet their obligations to their employer, comply with laws and regulations, address the needs of subordinates, and obey their own consciences. In this course, managers with decision-making responsibility will explore ethical issues and will acquire specific skills for creating and maintaining an ethical work environment.
Learning Object ID: 1643 Estimated Time: 03 hr 00 min Description:How many times have you attempted to get your point across over the phone, only for it to end up unsuccessful? Would you like to improve your conversational skills? When you take this course, you will learn how to save your and your customer's time. Learn which principles and techniques of selling, professional presentation approaches, and telemarketing laws apply to you. Using your time efficiently is important because time is money! Remember this course is dependent on the previous call center courses; to be a good sales rep, you need a combination of communication and customer service skills.
Learning Object ID: 6407 Estimated Time: 01 hr 00 min Description:This test covers knowledge of personal auto insurance. It is intended to be administered to those with approximately one year of experience in the field. Specifically, the test covers liability coverage, medical payments coverage, uninsured motorists coverage, damage to covered autos, endorsements, policy provisions, and underwriting. The material in this test covers general auto insurance information which is not state specific. It is appropriate for any state, however, some states do have laws which may differ from that which is included in this test.
Learning Object ID: 8640 Estimated Time: 02 hr 30 min Description:To instill an appreciation of diversity within a company is a difficult task. It requires changing existing views and practices that until now have defined the workplace. You can overcome ingrained attitudes by learning how a diversity initiative differs from federal mandate, why some workers will object to the concept of diversity, and how to handle their opposition. This course describes the challenges of providing a climate of acceptance, explains policies and practices that further the goal of diversity, and suggests ways to leverage diversity and build inclusion. This SkillSoft product has been reviewed by the Employment Practice Group of Sheehan Phinney Bass + Green. As of the date reviewed, the content of this course is in compliance with federal law and court decisions. Due to the rapidly changing nature of the law, information in this course may become outdated.
Learning Object ID: 7907 Estimated Time: 02 hr 15 min Description:To identify the types and characteristics of computer crime, distinguish between the laws relating to information technology, and recognize the investigative and ethnical considerations involved in dealing with computer crime; to prepare candidates for one of the ten knowledge domains assessed in (ISC)2's CISSP certification exam
Learning Object ID: 13844 Estimated Time: 03 hr 00 min Description:The purpose of this course is to familiarize your employees with your company's Code of Conduct and any other related policies that define your expectations for their conduct as an employee of your company. This course is designed to serve as a customizable template for that purpose. Topics can be removed or modified to suit your company's requirements. Within the course template, each topic features a link to an external document containing a generic Code of Conduct policy statement and sample questions about that policy statement. We recommend that you replace these generic items with your company's own Code of Conduct policy statements and modify the questions and supporting content accordingly. SkillSoft's Custom Development Solution Team is available to perform the modifications to fit your company's specific requirements.
This course was developed with subject matter support provided by the Labor and Employment Practice Group of the law firm of Baker, Donelson, Bearman, Caldwell & Berkowitz, PC. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice. Nothing herein, or in the course materials, shall be construed as professional advice as to any particular situation or constitute a legal opinion with respect to compliance with any federal, state, or local law. Transmission of the information is not intended to create, and receipt does not constitute, an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not intended to substitute for obtaining legal advice from an attorney licensed in your state. All sample policies within the course are provided as placeholders only. SkillSoft intends that this course will be customized to include your organization's Code of Conduct and other related materials. This course is not intended to be used off the shelf without appropriate modification to reflect your organization's Code of Conduct and any relevant policies, procedures, employee handbooks, etc.
Learning Object ID: 13832 Estimated Time: 01 hr 00 min Description:A code of conduct is a key part of the ethical framework in any organization. It should outline an organization's key ethical principles and provide detailed guidelines on the expected standards of behavior for employees. The code must be effectively distributed to all employees in order to be useful, and should include a clear statement of penalties for breaching it. The existence of a well-written code of conduct is beneficial to all employees as well as the organization. This one-hour course teaches participants the concepts and benefits of a corporate code of conduct, and offers practical advice on how to apply the code to ethical dilemmas in a business environment.
This course was developed with subject matter support provided by the Employment Law Group of the law firm of Baker, Donelson, Bearman, Caldwell & Berkowitz, PC. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice. Nothing herein, or in the course materials, shall be construed as professional advice as to any particular situation or constitute a legal opinion with respect to compliance with any federal, state, or local laws. Transmission of the information is not intended to create, and receipt does not constitute, an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an attorney-client relationship and is not intended to constitute legal advice or to substitute for obtaining legal advice from an attorney licensed in your state.
Learning Object ID: 8665 Estimated Time: 03 hr 00 min Description:The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including the theories and applications associated with effective compensation. As a human resources professional, you are responsible for helping to ensure that your company's workforce possesses the skills, knowledge and abilities to meet the current and future needs of the company. This course will help you prepare for the HRCI certification examinations in the area of employee compensation. You will learn methods for effective total compensation. This course will also help you understand the necessary steps for aligning existing compensation methods to a total compensation arrangement. All the topics in this course are based on the Compensation and Benefits functional area of the HR Body of Knowledge recommended by the Society for Human Resource Management (SHRM). Due to the rapidly changing nature of the law, information in this course may become outdated.
Learning Object ID: 17634 Estimated Time: 03 hr 00 min Description:The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including the theories and applications associated with effective compensation. As a human resources professional, you are responsible for helping to ensure that your company's workforce possesses the skills, knowledge and abilities to meet the current and future needs of the company. This course will help you prepare for the HRCI certification examinations in the area of employee compensation. You will learn methods for effective total compensation. This course will also help you understand the necessary steps for aligning existing compensation methods to a total compensation arrangement. All the topics in this course are based on the Compensation and Benefits functional area of the HR Body of Knowledge recommended by the Society for Human Resource Management (SHRM). Due to the rapidly changing nature of the law, information in this course may become outdated.
Learning Object ID: 13838 Estimated Time: 01 hr 00 min Description:This course is designed to raise employee awareness about conflicts of interest in the workplace – what constitutes a conflict of interest, how a conflict of interest can be avoided, and the appropriate action to take to ensure that a conflict of interest does not negatively impact the employer or the employee. An employee has a conflict of interest with his or her employer if the employee has any type of personal interest – financial or otherwise – that may impair the employee's judgment, causing the employee to consider his or her own self-interests over those of the employer, when performing job-related duties. A conflict of interest may also exist if the employee has any potential personal interest that may impair the employee's judgment, whether the employee realizes it or not, and even if the employee does not intend to have a conflict of interest. Conflicts of interest do not have to be acted upon to exist – they can be inherent in the relationships and interests an employee has. An employee may have a conflict of interest if the employee's personal interests create the appearance of an impropriety, regardless of whether the employee's judgment is actually impaired. For example, an employee with a conflict of interest may make an impartial decision that benefits the employer, rather than his own self-interest. However, because of the employee's conflict of interest, the decision might create the appearance of impropriety and the employee's intent or the decision might be called into question. Accordingly, it is best to proactively avoid, disclose and resolve conflicts of interest that may exist, rather than wait for them to be exposed. It is critical for employees, and managers, and executives in particular, in an organization to understand and be able to identify the activities or actions that may create conflicts of interest for their organization, so they can ensure that effective, fair, and legal practices are followed when making or reviewing business decisions. In addition to enabling employees to recognize conflicts of interest they may have with their employer, this course will enable decision-makers in organizations to identify potential conflicts of interest and develop policies to help employees understand how to avoid, manage, and resolve conflicts of interest.
This course was developed with subject matter support provided by the Labor and Employment Practice Group of the law firm of Baker, Donelson, Bearman, Caldwell & Berkowitz, PC. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice. Nothing herein, or in the course materials, shall be construed as professional advice as to any particular situation or constitute a legal opinion with respect to compliance with any federal, state, or local laws. Transmission of the information is not intended to create, and receipt does not constitute, an attorney-client relationship. Readers should not act upon this information without seeking professional counsel. The information contained herein is provided only as general information that may or may not reflect the most current legal developments. This information is not provided in the course of an attorney-client relationship and is not intended to constitute legal advice or to substitute for obtaining legal advice from an attorney licensed in your state.
Learning Object ID: 1935 Estimated Time: 04 hr 00 min Description:Contracts permeate business, whether it is a sale to a customer, the hiring of a new employee, the acquisition of a new company, or countless other formal and informal business practices. This course introduces the laws, which determine whether such agreements are legally binding and enforceable by the courts. To begin, this course explains the legal requirements for contracts and their different legal classifications. In order to make effective business decisions, managers must clearly understand when they are forming an enforceable contract and when they are not. This course presents strategies for making an offer, successfully negotiating, and designing contracts that protect the rights of the organization, customer, and other interested parties. Finally, this course explains the legal implications of breach of contract and presents strategies that proactively protect an organization's interests when entering into contractual agreements.
Learning Object ID: 1805 Estimated Time: 01 hr 00 min Description:This one-hour course is designed to provide you with a basic understanding of DC Electrical Theory. It is also intended to enhance your understanding of the operation and design of DC circuits, components, and sources. You will learn about basic DC electrical terms, equations and theory, and solve problems involving resistance, voltage, and current. The content in this course is designed to comply with the intent of the applicable regulatory requirements.
Learning Object ID: 1961 Estimated Time: 00 hr 30 min Description:You're a junior underwriter at HWCK Insurance Company. The company has over 20,000 employees, and you began working there just ten months ago. Sexual harassment training was an element of your new employee orientation. Your boss, the life underwriting manager, has always been nice to you, but lately has begun complimenting your appearance in ways that you feel are inappropriate. When your boss asks you out on a date and says that you should accept in order to get a promotion and raise, you will need to take action to deal with the situation. This simulation is based on the SkillSoft series Harassment and contains links to the following courses: LCO0201 and LCO0202. Note that the intent of this simulation is to illustrate ways of responding to sexually harassing behavior. The types of responses the simulation presents are not intended to apply to all situations. Other responses may be as appropriate or effective, or more so, in particular situations. Individual employees will need to decide, on the basis of their own specific circumstances, how best to respond. Employees who are uncertain how to proceed in a particular situation should consider seeking help from a company human resources representative, an ombudsperson, an employee assistance program counselor, a friend, or another resource. This SkillSoft product has been reviewed by the Labor, Employment, and Employee Benefits Law Group of the law firm of Sheehan Phinney Bass + Green PA. As of the date reviewed, the content of this course is in compliance with federal law and court decisions. Due to the rapidly changing nature of the law, information in this course may become outdated. As a result, any individual using this course should consult with legal counsel before taking action based on this information. This product does not constitute legal advice. No warranties, express or implied, are offered as to the content of this course. By using this course, you agree not to hold SkillSoft Corporation, Sheehan Phinney Bass + Green Professional Association, or any individual, employee, agent or representative of those entities liable for any damages resulting from the use of this material, whether the damages are direct, indirect, consequential, or otherwise.
Learning Object ID: 17632 Estimated Time: 01 hr 30 min Description:The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including the theories and applications of employee training and training program development. As a human resources professional, you are responsible for helping to ensure that your company's workforce possesses the skills, knowledge and abilities to meet the current and future needs of the company. This course will help you prepare for the HRCI certification examinations in the areas of employee training and development. In the area of employee training, you will learn methods for effectively training adult learners and techniques for aligning all training programs with your company's strategic goals. This course will also help you understand the necessary steps for developing effective employee development programs. All the topics in this course are based on the HR Development functional area of the HR Body of Knowledge recommended by the Society for Human Resource Management (SHRM). Due to the rapidly changing nature of the law, information in this course may become outdated.
