Public Assistance

In 2012, 52.2 million Americans, or 20.9% of the population, participated in some form of public assistance. This population included 37.3% of non-high school graduates and 33.5% of the unemployed. These ‘safety net’ programs cost the federal government $363 billion in 2015. Some states require counties to assume the burden of paying a portion of these subsidies after an individual’s initial 5 years in a program. Since these recipients often do not pay taxes, this can have a detrimental effect on local and state economies. While many recipients may face barriers to employment (e.g. mental health or medical issues, learning disabilities, child care, etc.), states and counties are launching innovative programs to engage those who have the potential to enter the workforce.

In recent years, the internet has been used as a catalyst to build a stronger workforce by delivering cost effective technical and soft skills training to job seekers across a range of sectors. By incorporating online training into the services offered to our public assistance population, we can close skill gaps, boost workforce participation, and help bridge the gap to employment.

Our Solution

Federal legislation places a time limit on obtaining public assistance. To receive benefits, recipients are required to participate in activities designed to assist in finding full-time employment (e.g., training programs, temporary work, job searches, etc.).

Metrix Learning® can be used to offer skill assessment, career pathways, over 4,000 training courses, and 100+ industry certification programs to public assistance populations.


  • Accessible: 24/7 from any computer/mobile device with internet
  • 4,000+ courses: unlimited access per individual
  • Entry-level pathway: 20 technical and soft skill training courses that align with employers’ demand
  • Case management: daily, weekly, monthly reports on training activity (logins, hours, completions)

Best Practices

  • CareerSource Central Florida
  • County of Riverside, CA

Best Practices